Privacy Policy

Polished Maids Cleaning Service ("Polished Maids," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at polished-maids.netlify.app (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

Information you give us. When you submit our contact or quote form, we collect the details you provide — typically your name, phone number, the type of service you're interested in, and any message you include.

Information collected automatically. Like most websites, our hosting provider may log basic technical data such as your browser type, device, and the pages you visit. This information is used in aggregate to keep the Site running reliably and is not used to identify you personally.

How We Use Your Information

• To respond to your inquiries and provide a cleaning quote;
• To schedule and deliver the services you request;
• To communicate with you about your service or appointment;
• To maintain, secure, and improve our Site.

How We Share Information

We do not sell or rent your personal information. We may share it only with trusted service providers who help us operate the Site and deliver our services (for example, our website host, which processes form submissions and forwards them to us by email), or when required by law.

Cookies & Analytics

We use minimal cookies necessary for the Site to function. We do not use them to build advertising profiles. Most browsers let you refuse or delete cookies through their settings.

Data Retention

We keep contact-form submissions only as long as needed to respond to your request and provide our services, after which we delete or de-identify them, unless a longer period is required by law.

Your Choices & Rights

You may request access to, correction of, or deletion of the personal information you have shared with us by contacting us using the details below. You can also opt out of further communications at any time.

Children's Privacy

Our Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted here, with the "Last updated" date revised accordingly.

Contact Us

Questions about this policy? Reach us at polishedmaidsohio@gmail.com or (330) 242-7203. Polished Maids Cleaning Service serves Northeast Ohio.

This Privacy Policy is provided for general informational purposes and is not legal advice. Please review it with your own legal counsel to confirm it fits your specific situation.